Shaw services interrupted across Canada
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Shaw services interrupted across Canada

Phone and Internet services were restored for a "significant number of Shaw customers across Western Canada" by 4 p.m. Thursday, the telecommunications company said.

Some Shaw customers across Canada experienced Internet, television, and home-phone service outages, said an online statement Thursday.

The outage, which started at 1:27 p.m., was a result of a software failure during a routine upgrade to the network, a news release stated.

"We are investigating the situation and working to restore service as quickly as possible," said the statement. "We apologize for any inconvenience this may cause."

Around 2 p.m. Tuesday, the company said some customers reported services were restored.

On Twitter, the company told affected customers to check for updates on the Shaw website.

source : Calgary SUN
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